Roof cleaning shouldn’t cause more problems than it solves — but too often, it does. From cracked tiles to blocked gutters and moss that’s back in weeks, we’ve heard it all.
At CCWC Services, we clean roofs properly. Safely. Without damage. And with the kind of care that only comes from decades of experience.
Here’s what goes wrong — and how we make sure it doesn’t happen on your property.
💥 1. Jet Washing That Destroys Tiles
The complaint: High-pressure water blasts tiles, forces water under slates, and strips protective coatings.
The CCWC way: No jet washers. We use softwash or DOFF steam cleaning — gentle, precise, and surface-safe.
👉 Source: Which? – How to Clean Your Roof
🌿 2. Moss Grows Back Fast
The complaint: It looks good for a month, then it’s back — thicker than ever.
The CCWC way: We don’t just remove moss. We treat the spores with a safe biocide to stop it growing back.
👉 Source: RHS – Moss on Roofs and Gutters
🧹 3. Mess Left Behind
The complaint: Moss piles dumped on driveways, clogged drains, and filthy windows.
The CCWC way: We clean as we go — paths, gutters, and garden areas are left spotless.
👉 Source: Checkatrade – Roof Cleaning Cost Guide
🦺 4. Unsafe Work at Height
The complaint: No harnesses. No paperwork. No clue.
The CCWC way: All staff are trained, certified, and fully compliant with the Working at Height Regulations.
👉 Source: HSE – Working at Height Guidance
📉 5. Vague Quotes, Surprise Costs
The complaint: “From £X” becomes double once the job starts.
The CCWC way: Our quotes are clear, detailed, and fixed. No upselling. No sudden extras.
👉 Source: Citizens Advice – Quotes and Estimates
🎨 6. Patchy, Streaky Results
The complaint: Cleaning leaves stains, or only half the roof looks done.
The CCWC way: We assess every surface and use the right technique for a consistent, clean finish — every time.
👉 Source: Which? – Roof Cleaning Tips
📄 7. No Insurance or Accreditation
The complaint: No paperwork, no public liability, and no come-back if things go wrong.
The CCWC way: We’re fully insured to £10M, Stonehealth-approved, and trusted by public and private sector clients across the UK.
👉 Source: HSE – Contractor Competence Checklist
🪜 8. Damaged Gutters and Fixtures
The complaint: Crushed gutters, broken brackets, and leaks after they leave.
The CCWC way: We use specialist access systems and take care not to damage fragile rooflines or fittings.
👉 Source: Rated People – How to Clean Gutters and Prevent Damage
📵 9. Poor Communication
The complaint: No updates. Missed appointments. Vague replies.
The CCWC way: We stay in touch. From quote to completion, you’ll know what’s happening and when.
👉 Source: NICE – Quick Guide to Communication
🚫 10. Problem Still There
The complaint: Moss is gone, but the roof still leaks or looks tired.
The CCWC way: We’re not just cleaners — we’re property problem-solvers. We flag issues early and offer solutions, not guesswork.
👉 Source: Checkatrade – What to Do if Your Roof Leaks
🧼 Choose the Safer, Smarter Way to Clean Your Roof
Whether it’s a school, housing block, office or heritage building, CCWC Services cleans roofs the right way — safely, thoroughly, and without causing more damage than we remove.
👉 Request your free quote today — and avoid all 10 of these headaches.
