About CCR Maintenance
CCR Maintenance is a Cardiff-based specialist building maintenance, cleaning, access and compliance solutions company operating across the United Kingdom. We hold triple ISO certification — ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health & Safety) — and these are not simply accreditations we hold; they are the live management systems that govern how every project is planned, delivered and documented.
Compliance is central to our offer. We install, inspect and test mansafe systems and edge protection across all building types, ensuring our clients meet their statutory obligations under the Work at Height Regulations 2005. We provide full documentation and certification as standard, giving clients a complete, auditable compliance record for their buildings.
Compliance is at the heart of everything we do. As a business operating extensively at height and within safety-critical environments, CCR Maintenance holds and actively works to ISO 9001, ISO 14001 and ISO 45001 — not as box-ticking exercises, but as the genuine operational foundation of our management systems. Every project we undertake is governed by documented risk assessments, method statements, environmental controls and quality inspection processes that are audited, maintained and continuously improved.
Our capabilities span a wide range of specialist disciplines: mansafe system installation, inspection and testing — edge protection system installation, inspection and testing — working at height compliance surveys — high-level and rope access cleaning — DOFF steam cleaning — softwashing — roof cleaning — industrial and commercial cleaning — graffiti removal — concrete repairs — mastic renewal — steelwork painting — window cleaning — pressure washing — PAT testing — lightning protection system testing — and more.
Our credentials are independently recognised at the highest level. CCR Maintenance is proud to hold the following prestigious awards:
- Awards of Excellence 2025
- UK Enterprise Best Building and Maintenance Company 2025
- Two Globally Recognised Awards for Sustainability and Community Engagement
- Global Award for Customer Service Excellence
- Global Award for Innovation
The following case studies illustrate the breadth, quality and professionalism of our work across a diverse range of clients, sectors and locations throughout the United Kingdom.
CASE STUDY 01
Full Facade Restoration — 12-Storey Hotel
Delta Marriott Hotel, Bristol — Hospitality Sector
| Client | Delta Marriott Hotel, Bristol |
| Principal Contractor | County Contractors Ltd |
| Testimonial | David Elliot, Project Manager / Quantity Surveyor, County Contractors Ltd |
| Date | December 2024 |
| Duration | 12 months |
| Services | Window descaling & replacement, DOFF steam cleaning, concrete repairs, mastic renewal, steelwork painting |
| Access Methods | Retrofitted cradle systems, rope access |
| Standards Applied | ISO 9001 • ISO 14001 • ISO 45001 |
The Challenge
The Delta Marriott Hotel, Bristol, is a prominent 12-storey structure in the heart of the city requiring a comprehensive, technically complex facade restoration programme. The works encompassed a wide range of specialist disciplines across the full height of the building, demanding exceptional capability in high-level access, facade treatment and structural repair — all delivered within a live hotel environment and over an extended 12-month programme.
CCR Maintenance was engaged as the primary specialist subcontractor to County Contractors Ltd, whose project management and logistical expertise provided the operational framework within which CCR Maintenance’s multi-discipline technical works were delivered. The scope presented significant challenges including working at height on a 12-storey structure, managing multiple concurrent workstreams and maintaining full compliance with health & safety, environmental and quality obligations throughout a 12-month live hotel programme.
Our Approach
CCR Maintenance deployed specialist teams across all phases of the restoration programme, working under our ISO 9001, ISO 14001 and ISO 45001 management frameworks throughout. Prior to commencement, a comprehensive compliance pack was produced covering site-specific risk assessments, method statements and environmental management plans for each phase. All working at height activities — including rope access and retrofitted cradle systems — were governed by our ISO 45001-aligned health and safety system and subject to ongoing internal quality audit:
Window Descaling and Replacement: Our teams utilised retrofitted cradle systems and rope access techniques to descale and replace windows across the full height of the structure, addressing even the most inaccessible areas with precision. All working at height activities were governed by detailed, site-specific risk assessments and method statements produced in accordance with ISO 45001.
DOFF Steam Cleaning: Advanced DOFF steam cleaning technology was applied across the entire 12-storey facade to gently but effectively restore the building’s exterior, removing contamination and biological growth whilst fully preserving the structural integrity of the substrate. Our ISO 14001 environmental controls ensured all water and waste management was handled responsibly throughout.
Concrete Repairs and Mastic Renewal: CCR Maintenance carried out meticulous concrete repairs to address areas of structural wear, restoring the building’s integrity to an exceptional standard. In parallel, comprehensive mastic renewal works ensured all expansion joints and seals were restored, safeguarding the building envelope against environmental ingress and ensuring long-term durability.
Steelwork Painting: Specialist steelwork painting works were completed to the highest standard, enhancing both the structural protection and aesthetic presentation of the building’s metalwork. All works were quality-inspected against our ISO 9001 inspection regime prior to sign-off.
The Outcome
The 12-month programme was completed on schedule, safely and to the full satisfaction of both the principal contractor and the client. The Delta Marriott Hotel Bristol now presents a fully restored, high-quality facade that reflects the exceptional standard of workmanship delivered by the CCR Maintenance team. David Elliot, Project Manager and Quantity Surveyor at County Contractors Ltd, provided the following assessment:
“CCR Maintenance demonstrated unparalleled skill and precision in handling the project’s intricate requirements. The final result was a stunning transformation of the Delta Marriott Hotel, completed to an exceptional standard and with a highly satisfied client. The building now stands as a testament to the expertise, dedication, and collaborative spirit of CCR Maintenance. For any restoration or maintenance projects requiring technical precision and a collaborative approach, I highly recommend CCR Maintenance.”
— David Elliot — Project Manager / Quantity Surveyor, County Contractors Ltd
This landmark project is a compelling demonstration of CCR Maintenance’s ability to deliver large-scale, multi-discipline building restoration works to the highest standard, underpinned by our triple ISO certification, our Global Innovation Award and the quality credentials recognised through our Awards of Excellence 2025 and UK Enterprise Best Building and Maintenance Company 2025.
CASE STUDY 02
Mansafe Inspection, Roof Cleaning & Coping Stone Restoration
St Andrews Old Course Hotel, Fife — World-Renowned Hospitality
| Client | St Andrews Old Course Hotel, St Andrews, Fife |
| Client Contact | Kenny MacKenzie, Facilities Manager |
| Services | Mansafe system inspection, specialist roof cleaning, coping stone restoration |
| Scope | Multi-level roof, complex access, multiple water supply challenges |
| Mobilisation | Cardiff (Wales) to St Andrews (Fife, Scotland) |
| Standards Applied | ISO 9001 • ISO 14001 • ISO 45001 |
The Challenge
The St Andrews Old Course Hotel is one of the most iconic and celebrated hotels in the world, occupying a commanding position adjacent to the world-famous Old Course at St Andrews — the home of golf. Maintaining the building fabric of a property of this stature to the standard it demands requires a specialist contractor with the technical capability, professional credentials and attention to detail commensurate with the hotel’s global reputation.
The scope of works included mansafe system inspection, specialist roof cleaning across multiple roof levels, and coping stone restoration. The project presented a combination of significant logistical and technical challenges: the roof configuration comprised multiple levels requiring carefully planned access solutions at each; water supply to the roof presented practical constraints that demanded innovative problem-solving on site; and critically, CCR Maintenance was mobilising an experienced team from our Cardiff base to St Andrews in Fife, Scotland — a substantial geographical undertaking requiring meticulous advance planning, coordination and client communication to execute seamlessly.
Our Approach
CCR Maintenance’s involvement began at pre-tender stage, with our team engaging proactively with the client’s facilities management team to fully understand the scope, the site-specific constraints and the exacting standards required by a hotel of this calibre. This early engagement — from pre-tender through onboarding to works delivery — is consistent with our ISO 9001 quality management approach, which places full scope definition and client alignment at the foundation of every project.
Lee Clark, CCR Maintenance Director, conducted an initial site visit to assess conditions and plan the works programme in detail, and returned to site during the works to oversee progress and maintain the direct client relationship — a level of senior engagement that the client specifically noted, given the considerable distance involved. The operational team, led on site by Duncan, James and Matt, carried out all works in full compliance with our ISO 45001 health and safety framework, with site-specific risk assessments and method statements governing every phase of the programme. Environmental controls were applied throughout in accordance with our ISO 14001 obligations.
The mansafe system inspection was carried out by trained, competent operatives and fully documented to compliance certification standard. Roof cleaning was undertaken across all levels using appropriate treatment methods for the substrate and environmental conditions. Coping stone restoration was completed with precision and care, ensuring the finished result met the premium standard expected by the hotel.
The Outcome
The project was delivered safely, professionally and to the complete satisfaction of the client. Kenny MacKenzie, Facilities Manager at St Andrews Old Course Hotel, provided the following commendation:
“Lee, Duncan and the team have been great since pre-tender, onboarding and finally coordinating and carrying out the works on site. The operatives James and Matt were very professional, organised, safe and hard working. I couldn’t be happier with the finish — it looks like a new roof, and the coping stones are very good too. Lee, many thanks for your initial visit and site visit during the works; this was much appreciated, particularly as the geographical distance is quite large.”
— Kenny MacKenzie — Facilities Manager, St Andrews Old Course Hotel, Fife
This project demonstrates a number of defining CCR Maintenance qualities: the ability to mobilise nationally to iconic, high-profile destinations; senior leadership engagement from pre-tender through to completion; multi-discipline delivery — encompassing mansafe compliance inspection, specialist cleaning and masonry restoration — on a complex, multi-level roof structure; and a finished result that transformed the appearance of one of the most famous hotel rooflines in the world. These are the standards recognised by our Awards of Excellence 2025, our UK Enterprise Best Building and Maintenance Company 2025 award, and our Global Awards for Customer Service Excellence and Innovation.
CASE STUDY 03
Complex Roof Cleaning Programme
Faithful + Gould (Arcadis) — Building Surveying & Engineering
| Client | Faithful + Gould (Arcadis) |
| Client Contact | Toby Carter Ba (Hons), MSc, Building Surveyor, Engineering Services |
| Service | Specialist Roof Cleaning |
| Scope | Complex, technically challenging multi-faceted roof cleaning project |
| Standards Applied | ISO 9001 • ISO 14001 • ISO 45001 |
The Challenge
Faithful + Gould, a globally recognised engineering and building surveying practice operating under the Arcadis group, engaged CCR Maintenance to undertake a specialist roof cleaning project of considerable technical complexity. The scope required not only specialist cleaning expertise and appropriate access solutions, but a demonstrable capability in health & safety and regulatory compliance at a standard expected by a client of this professional calibre.
Our Approach
CCR Maintenance deployed a fully trained specialist team with appropriate access equipment. A full risk assessment and method statement was produced prior to mobilisation in line with our ISO 45001 occupational health and safety obligations, with site-specific environmental controls implemented throughout in accordance with our ISO 14001 framework. Works were quality-inspected at each stage against our ISO 9001 quality management processes.
Our team maintained proactive communication with the client’s surveying team throughout, adapting the programme where required and providing full documentation upon completion.
The Outcome
“CCR Maintenance provided an excellent service to a very complex roof cleaning project. The whole team were professional, committed and reliable. Overall, their H&S and regulatory compliance was excellent, and they had superior knowledge of the roofing works involved. Overall, very impressed and highly recommended.”
— Toby Carter Ba (Hons), MSc — Building Surveyor, Engineering Services, Faithful + Gould
CASE STUDY 04
25,000 sq ft Industrial Warehouse Deep Clean
TOAST Ltd — Warehouse & Distribution
| Client | TOAST Ltd |
| Client Contact | Karen Bebro, Warehouse Manager |
| Service | Industrial Deep Cleaning |
| Scope | 25,000 sq ft, three-bay warehouse — all internal panels, walls and surfaces |
| Standards Applied | ISO 9001 • ISO 14001 • ISO 45001 |
The Challenge
TOAST Ltd had recently acquired a new 25,000 sq ft warehouse facility formed from three previously separate units knocked into a single large space. The white-panelled internal walls throughout had accumulated substantial deposits of dust, grease and industrial grime. The client required a rapid-response, consultative contractor who could assess the scope accurately, explain the methodology clearly and deliver a transformation that met the high standards required for a new facility.
Our Approach
CCR Maintenance responded to the initial enquiry the same day and arranged an immediate site visit, at which our surveyor inspected the facility and provided the client with a detailed explanation of the proposed treatment methodology before any agreement was reached — fully in line with our ISO 9001 quality management principles. A specialist team was deployed to site, with all environmental controls applied in compliance with ISO 14001 and all health and safety protocols governed by our ISO 45001 framework.
The Outcome
“The outcome was stunning. The panels came up like new and all the walls and panels were dust, grease, and dirt free. The whole service from the company was 10/10 from start to finish. I would highly recommend this company for any industrial cleaning. I have certainly kept this team in my ‘save’ file as I wouldn’t hesitate in using them again. Thank you for all your hard work.”
— Karen Bebro — Warehouse Manager, TOAST Ltd.
CASE STUDY 05
High Level Cleaning & Traffic Management
Trivallis Local Housing Authority — Public Sector
| Client | Trivallis Local Housing Authority |
| Client Contact | David Evans, Facilities Manager |
| Service | Complex High Level Cleaning, Traffic & Pedestrian Management |
| Scope | High-level cleaning and maintenance on extremely busy public roundabout |
| Standards Applied | ISO 9001 • ISO 14001 • ISO 45001 |
The Challenge
Trivallis Local Housing Authority required complex, high-level cleaning and maintenance works at a prominent location on an extremely busy main roundabout. The project demanded simultaneous implementation of a full traffic management scheme and pedestrian management provisions — in addition to the specialist access and cleaning works themselves — within a high-risk public-realm environment.
Our Approach
CCR Maintenance took complete ownership of the project, organising all elements from specialist access equipment to traffic and pedestrian management coordination. All risks were fully assessed and controlled in accordance with our ISO 45001 health and safety framework prior to works commencing, with environmental controls applied throughout under our ISO 14001 system. The project was delivered on time, safely and at a highly competitive cost.
The Outcome
“CCR Maintenance recently carried out some quite complex very high-level cleaning and maintenance works for us and they organised everything — traffic management on an extremely busy main roundabout and also pedestrian management to coincide. CCR Maintenance made it a painless experience at a more than competitive cost. We will definitely be using them again in the very near future.”
— David Evans — Facilities Manager, Trivallis Local Housing Authority
CASE STUDY 06
National Specialist Plant, Softwashing & PAT Testing
Welsh Power — Energy Generation
| Client | Welsh Power |
| Client Contacts | Carl Thomas, Generation Asset Manager | Graeme McCrindle, Head of Facilities |
| Services | Specialist plant supply, trained operators, softwashing, PAT testing |
| Scope | Nationwide multi-site delivery across distributed energy portfolio |
| Standards Applied | ISO 9001 • ISO 14001 • ISO 45001 |
The Challenge
Welsh Power, an energy generation business operating assets nationally, required a specialist contractor capable of delivering across a broad range of facilities management disciplines at multiple sites throughout the UK. The requirement encompassed specialist plant supply with trained operators for works that other contractors could not readily undertake, alongside high-quality softwashing and Portable Appliance Testing (PAT) services — all delivered with the flexibility to mobilise nationally with specialist access equipment.
Our Approach
CCR Maintenance provides Welsh Power with a fully managed multi-service solution, deploying specialist plant and trained operators to generation sites nationwide. All works are planned and executed under our ISO 9001 quality management, ISO 14001 environmental management and ISO 45001 health and safety frameworks, with site-specific risk assessments and method statements prepared for each location. A consistent, high level of communication is maintained throughout every contract, providing Welsh Power’s asset management team with reliable operational confidence.
The Outcome
CCR Maintenance has become a valued, embedded partner within the Welsh Power supply chain, with commendations from both the Generation Asset Manager and Head of Facilities:
“CCR Maintenance have become a valued contractor to call on for a variety of tasks. They have supplied specialist plant and trained operators to our sites Nationwide, to carry out work that other contractors may have struggled with. The work is always well planned and of high quality, with a good level of communication throughout.”
— Carl Thomas — Generation Asset Manager, Welsh Power
“CCR Maintenance provide high quality and trusted industrial building cleaning services as well as Portable Appliance Testing. Lee Clark and his team are flexible, accommodating, and professional and are also willing to travel with their specialist access equipment to provide services to us nationally.”
— Graeme McCrindle — Head of Facilities, Welsh Power
CASE STUDY 07
Specialist Pressure Washing
GE Aviation Wales — Aerospace & Defence
| Client | GE Aviation Wales |
| Client Contact | Tom Fox, Head of Facilities |
| Service | Professional Pressure Washing |
| Scope | Ongoing pressure washing services to an active aerospace manufacturing facility |
| Standards Applied | ISO 9001 • ISO 45001 |
The Challenge
GE Aviation Wales is one of the UK’s most significant aerospace and defence manufacturing facilities, operating to the exacting standards expected of the aviation sector. Delivering professional pressure washing services within this environment requires a contractor with proven technical knowledge, absolute reliability and a structured approach to health and safety and quality management consistent with the standards demanded in a high-compliance manufacturing setting.
Our Approach
CCR Maintenance provides GE Aviation Wales with ongoing, timely pressure washing services managed under our ISO 9001 quality management and ISO 45001 occupational health and safety frameworks. Our team’s knowledge of appropriate pressure washing techniques and equipment for industrial environments ensures works are carried out effectively, safely and in full compliance with the facility’s operational requirements. Services are delivered promptly and scheduled to minimise disruption to the client’s manufacturing operations.
The Outcome
“Lee and the team are very knowledgeable and provide a great timely service to our business. Would highly recommend.”
— Tom Fox — Head of Facilities, GE Aviation Wales
Delivering to a global aerospace manufacturer is a meaningful endorsement of the CCR Maintenance standard. This contract reflects the technical knowledge, reliability and customer-first approach that have been recognised through our Global Customer Service Excellence Award and our UK Enterprise Best Building and Maintenance Company 2025 accolade.
CASE STUDY 08
Mansafe System Testing — Compliance in a Complex Environment
Boathouse Climbing Centre, Conwy — Specialist Leisure
| Client | Boathouse Climbing Centre, Conwy |
| Client Contact | Andy Sutcliffe, Owner |
| Service | Mansafe System Anchor Pull Testing & Compliance Inspection |
| Scope | Full safety-critical pull testing of anchor points within an indoor climbing wall structure |
| Standards Applied | ISO 9001 • ISO 45001 |
CCR Maintenance: Mansafe & Edge Protection Specialists
CCR Maintenance provides a comprehensive mansafe and edge protection service that encompasses the full lifecycle of fall protection compliance: design consultation, system installation, periodic inspection, pull testing and full written certification. We install, inspect and test mansafe systems and edge protection across all roof types and structures — flat, pitched, glazed, standing seam and beyond — ensuring our clients meet their statutory duty of care obligations under the Work at Height Regulations 2005 and associated British Standards.
Our edge protection installation and inspection services cover collective fall prevention measures including parapet rails, roof edge barriers, guardrails and temporary edge protection for construction and maintenance environments. All CCR Maintenance mansafe and edge protection works are carried out by trained, competent operatives, fully documented to a compliance audit trail standard and governed throughout by our ISO 9001 quality management and ISO 45001 health and safety management systems.
Whether a client requires a new mansafe installation on a recently constructed building, a periodic inspection and re-certification of an existing system, safety-critical pull testing of anchor points, or a comprehensive edge protection solution, CCR Maintenance provides a single, fully compliant, fully documented service.
The Challenge
The Boathouse Climbing Centre in Conwy required comprehensive pull testing of mansafe system anchor points within their indoor climbing wall facility. The unique structural characteristics of a climbing wall environment meant this was far from a routine testing commission — it demanded specialist knowledge, pre-works research and direct coordination with other relevant parties to establish and confirm the correct testing methodology before any works could be agreed. The client approached several contractors; only CCR Maintenance demonstrated the thoroughness and diligence to undertake this research prior to acceptance of the commission.
Our Approach
In full alignment with our ISO 9001 quality management principles — which require capability confirmation and scope verification before contract acceptance — CCR Maintenance undertook thorough pre-works research and liaised with equipment specialists to confirm the correct pull testing methodology for the specific anchor configurations within the climbing wall structure. A detailed risk assessment and method statement was produced in accordance with our ISO 45001 framework. All testing was completed safely, to full technical specification, and documented to a comprehensive, client-ready compliance audit trail standard.
The Outcome
“Thank you to CCR Maintenance for the professional service on pull testing our anchors at our indoor climbing wall. Staff were knowledgeable and had undertaken the appropriate research and liaised with other necessary companies to ensure that they could fulfil all requirements needed before agreeing to do the work. CCR Maintenance were the only company out of the ones we contacted that were thorough in this way.”
— Andy Sutcliffe — Owner, Boathouse Climbing Centre, Conwy
This case study illustrates precisely why genuine compliance expertise matters. Pull testing a mansafe system is not simply a physical exercise — it is a safety-critical, legally significant process that demands the right methodology, properly qualified personnel, appropriate equipment and comprehensive documentation. CCR Maintenance brings all of these to every mansafe and edge protection commission, every time.
CASE STUDY 09
Stadium Window Cleaning
Cardiff City Football Club — Premier Sports Venue
| Client | Cardiff City Football Club |
| Client Contact | Chris Martin, Steward Logistics Officer, Cardiff City Stadium |
| Service | Professional Window Cleaning — ongoing contract |
| Scope | Full stadium glazing, live venue environment |
| Standards Applied | ISO 9001 • ISO 45001 |
The Challenge
Cardiff City Stadium is one of Wales’ premier sporting venues. Maintaining the quality presentation of the stadium’s glazing to a consistently high standard — within a live events environment, punctually and with zero disruption to operations — requires a contractor with rigorous systems, reliable scheduling and a professional team who represent the stadium well in a public-facing setting.
Our Approach
CCR Maintenance has delivered window cleaning services to Cardiff City Stadium on an ongoing contractual basis over a number of years. All works are carried out under our ISO 9001 and ISO 45001 frameworks, with our team attending punctually, working diligently and leaving the site in the same condition as found. Our administrative responsiveness ensures the stadium’s operations team have a seamless, hassle-free experience throughout.
The Outcome
“Cardiff City Football Club has been using the services of CCR Maintenance for a couple of years and have to say the quality of their work is second to none. Not only do they always turn up on time and as agreed but their staff work diligently, with a smile and always leave the stadium as they found it. Coupled with the fact that their admin and contact response time is excellent, I would recommend other companies to use CCR Maintenance with the confidence of a first-class service!”
— Chris Martin — Steward Logistics Officer, Cardiff City Stadium
CASE STUDY 10
Multi-Site Window & Building Cleaning
M&G Plc — Asset Management
| Client | M&G Plc |
| Client Contact | Chris Smith, Asset Manager |
| Service | Window cleaning & associated building cleaning services |
| Scope | Multiple locations across Cardiff and wider UK |
| Standards Applied | ISO 9001 • ISO 45001 |
The Challenge
M&G Plc, one of the UK’s leading asset management businesses, required a consistent, professional and responsive window and building cleaning contractor across a number of properties in their managed portfolio spanning Cardiff and wider areas. Delivering to a large institutional asset manager demands absolute consistency in quality, scheduling and professionalism across multiple sites and over an extended period.
Our Approach
CCR Maintenance delivers ongoing window and building cleaning services to M&G Plc’s property portfolio under our ISO 9001 quality management and ISO 45001 health and safety frameworks. Our polite, professional team work diligently across all locations, respond rapidly to requests and ensure every site is left to an impeccable standard. Our multi-site scheduling capability ensures seamless delivery across a geographically dispersed portfolio.
The Outcome
“These guys do a fantastic job cleaning the windows, as well as lots of other cleaning services for us at a number of locations in Cardiff and other areas. Polite, respectful team that work diligently from start to finish. Always respond quickly to requests. Thank you for your professionalism at all times. Credit to the window cleaning industry. Wish everyone was like these guys — A+++”
— Chris Smith — Asset Manager, M&G Plc
CASE STUDY 11
Multi-Discipline Facilities Services
Capitol & St Elli Shopping Centres — Retail Estates
| Client | Capitol & St Elli Shopping Centres |
| Client Contact | Charles Bevan-Barratt, Centre Manager |
| Services | Leaking ceiling response, demolition, exterior building clean, graffiti removal, lightning protection testing |
| Scope | Ongoing multi-discipline contract across live retail environment |
| Standards Applied | ISO 9001 • ISO 14001 • ISO 45001 |
The Challenge
The management of a busy retail estate requires a facilities contractor capable of responding effectively and safely across a wide variety of both reactive and planned works, within a live trading environment where disruption to tenants and footfall must be minimised. Capitol and St Elli Shopping Centres engaged CCR Maintenance across multiple disciplines, requiring a genuinely versatile single-contractor solution.
Our Approach
CCR Maintenance operates as a trusted multi-discipline partner to both shopping centres, delivering reactive works including leaking ceiling response and graffiti removal alongside planned programmes of exterior building cleaning, demolition and specialist lightning protection system testing. All works are delivered under our ISO 9001, ISO 14001 and ISO 45001 management systems, with lightning protection testing documented to a full compliance audit trail and exterior cleaning managed with full environmental controls.
The Outcome
“Have used this company for many different reasons: leaking ceilings, demolition, exterior building clean, graffiti removal, lightning protection system testing, to name but a few. Very helpful guys.”
— Charles Bevan-Barratt — Centre Manager, Capitol & St Elli Shopping Centres
CASE STUDY 12
Commercial Carpet Cleaning
Rhondda Cynon Taf County Council — Local Government
| Client | Rhondda Cynon Taf County Council |
| Client Contact | Kerry Chinnock, Project Manager |
| Service | Professional Carpet Cleaning |
| Scope | Ongoing multi-year contract across council facilities |
| Standards Applied | ISO 9001 • ISO 14001 |
The Challenge
Rhondda Cynon Taf County Council required a reliable, high-quality carpet cleaning contractor for their facilities — one capable of attending promptly, delivering consistently excellent results and operating as a responsive long-term partner to the council’s project management team. Local government procurement standards demand contractors who can demonstrate both quality and responsiveness over an extended period.
Our Approach
CCR Maintenance has delivered professional carpet cleaning services to Rhondda Cynon Taf County Council over many years under our ISO 9001 quality management and ISO 14001 environmental frameworks. Our team attends site quickly in response to requests, applies appropriate cleaning treatments and ensures every job is completed to an excellent standard. Our consistent quality and reliability has established CCR Maintenance as a trusted long-term partner to the council.
The Outcome
“CCR Maintenance have undertaken works for Rhondda Cynon Taf Council for many years. I have always found them to be a professional company, they are very responsive and attend site quickly to carry out the work. The quality of their service is excellent. I would have no hesitation in recommending them to any new potential clients.”
— Kerry Chinnock — Project Manager, Rhondda Cynon Taf County Council
CASE STUDY 13
Town Centre Cleaning & Maintenance Works
Carmarthen Town Centre — Public Sector / Civic
| Client | Carmarthen County & Town Council |
| Client Contact | Cllr Wyn Thomas, Mayor of Carmarthen |
| Service | Town centre cleaning and maintenance works |
| Scope | Works within and around Carmarthen town centre |
| Standards Applied | ISO 9001 • ISO 14001 • ISO 45001 |
The Challenge
Town centre maintenance and cleaning works in an active civic environment require a contractor who can operate professionally, visibly and sensitively within a public space — delivering works that reflect well on both the county and town councils and are noticed and appreciated by the wider community. CCR Maintenance was engaged to carry out a programme of works within and around the town centre of Carmarthen, representing both Carmarthenshire County Council and Carmarthen Town Council.
Our Approach
CCR Maintenance deployed experienced teams to undertake the required works within the town centre environment, operating in full compliance with our ISO 9001 quality management, ISO 14001 environmental and ISO 45001 health and safety management systems. Our community-aware approach, reflecting the values recognised through our Global Sustainability and Community Engagement Awards, ensured works were carried out with consideration for the public, local businesses and the wider civic environment throughout.
The Outcome
The quality and impact of the works were recognised at the very highest level of local civic leadership:
“Many thanks and gratitude for all the work your teams have undertaken within and around the town centre in Carmarthen over recent weeks. It has certainly been noticed and appreciated by all and has certainly shown both the County and Town Councils in a very favourable light.”
— Cllr Wyn Thomas — Mayor of Carmarthen
A commendation from a Mayor is a powerful endorsement of the quality and visibility of our work in the public realm. This project reflects CCR Maintenance’s genuine commitment to community — values that have earned us two Globally Recognised Awards for Sustainability and Community Engagement.
CASE STUDY 14
Specialist Glazed Area Cleaning
Knox & Wells Ltd — Construction
| Client | Knox & Wells Ltd |
| Client Contact | Mike Dando, Site Manager |
| Service | Specialist cleaning of challenging glazed areas |
| Scope | Works on live construction site pushing for handover, coordination with multiple trades |
| Standards Applied | ISO 9001 • ISO 45001 |
The Challenge
Knox & Wells Ltd required specialist cleaning of technically challenging glazed areas on an active construction site working toward handover. The environment demanded a contractor capable of working safely and efficiently alongside multiple other trades, planning works collaboratively to avoid clashes and delivering results without disrupting a site under significant time pressure.
Our Approach
CCR Maintenance operatives James and Scott were deployed to site, working closely with the Knox & Wells site management team to plan the works around other active trades. All activities were conducted under our ISO 9001 quality management and ISO 45001 health and safety frameworks, with full consideration for the complex multi-trade environment. Our team’s cooperative, professional approach ensured works progressed without clashes or delays to the client’s handover programme.
The Outcome
“What a pleasure James and Scott of CCR Maintenance were to have on site last week. They carried out the required services which included some challenging glazed areas, all works carried out around a very busy site pushing for handover. They worked with us to plan the works around our other trades to avoid any clashes. I’d be happy to have them back on future sites.”
— Mike Dando — Site Manager, Knox & Wells Ltd
CASE STUDY 15
Commercial & Residential Graffiti Removal
Richard Hayward Properties — Property Management
| Client | Richard Hayward Properties |
| Client Contact | Leone Medway, Property Manager |
| Service | Graffiti Removal |
| Scope | Ongoing multi-year contract across commercial and residential properties |
| Standards Applied | ISO 9001 • ISO 14001 |
The Challenge
Richard Hayward Properties required a reliable, professional graffiti removal contractor for their mixed portfolio of commercial and residential properties, capable of delivering consistently excellent results, attending promptly and maintaining the presentation standards expected of a professional property management business — year after year.
Our Approach
CCR Maintenance has delivered graffiti removal services to Richard Hayward Properties over several years, operating under our ISO 9001 quality management and ISO 14001 environmental frameworks. Our team is easily contactable, attends promptly and applies appropriate removal techniques for the substrate involved, always working to restore the affected surface to its original appearance whilst applying full environmental controls to manage waste and chemicals responsibly.
The Outcome
“We have used CCR Maintenance for several years now, for both our commercial and residential properties. They are reliable, tidy and easily contactable, and have always given us an excellent service at a competitive price.”
— Leone Medway — Property Manager, Richard Hayward Properties
